May 15 2019 0Comment

Consultancy : Training Manual for GBV Service Providers

Terms of Reference.

To develop Training Manual for GBV Service Providers aligning with international standards (Essential service package and National SOP on GBV).


Centre for Rights Education and Awareness (CREAW) is a national feminist women’s right Non-Governmental Organization (NGO). Our focus has consistently set women and girl’s rights at the centre of everything we do. CREAW uses bold, innovative and holistic interventions for the realization of women and girl’s rights. Our programs have over the years focused on challenging practices that undermine equity, equality, and constitutionalism; promoting women’s participation in decision making; and deepening the ideology and philosophy of women’s empowerment. We also support movement building to advance the agenda for social transformation, besides preventing, mitigating and responding to Violence against Women and Girls (VAWG).


Under the 3 years United Nation Trust Fund (UNTF) Wajibika Project, CREAW aims to ensure that women and girls in Nairobi, Narok and Isiolo counties are better protected against Gender Based Violence through effective implementation of national legislation, policies, national action plans and accountability structures to prevent and end violence against women and girls VAW/G. This will be realized through improved capacity and coordination of service providers across sectors to fighting VAW/G, women and girls enjoy their rights in a safe community free from VAWG and effective implementation of the gender related laws and policies on VAW/G at National and County levels.

Purpose of the Consultancy

CREAW has previous content that they have been using to train the service providers to be gender responsive and GBV survivor centric in their action. However, this is not structured and was mostly based on identified needs that resulted from the service providers in their line of duty.

To ensure comprehensive trainings which focus on the specific programmatic areas and which are tailor-made to the context in which the service providers operate, CREAW intends to develop a training manual for service providers to efficiently and responsively handle cases of gender violence against women and girls, while taking cognizance of available resources and leveraging on the learning and addressing gaps from other resources that have been developed by various agencies working in ending VAWGs.

The consultancy should be able to review the existing service and ethical guidelines, SOPs and GBV referral protocols and other related documents and models aligned with international standards in developing a training manual to enhance capacity of service providers in promoting survivor centric approach.

The Training Manual to be developed shall include modules on the following areas;

  • Introductory: Preparatory requirements for the trainings, training approaches/methodology in carrying out the training.
  • Gender and Child protection Legal framework: Highlighting the existing legal and policy frameworks in place on ending gender based violence against women and girls in Kenya.
  • Police: The module will target the police officers in charge of gender desks at police stations and local administration officers on improving efficiency and becoming more gender sensitive in handling GBV cases in line with the New Standard Operating Procedures (SOPs) for Prevention and Response to Sexual Violence in Kenya. 
  • Health: Sensitize the health care providers under the Ministry of Health through the County Government to implement the National Guidelines on Management of Sexual Violence in Kenya and improve documentation, treatment, management and referrals of women and girls who are survivors of gender based violence at the health facilities. 
  • Education: This module will target the teachers and the school administrators with knowledge and skills on child protection in the schooling, positive approaches to discipline, reporting and referral mechanisms. The training content should be in line with the protective provisions under the Education Act, Teacher Service Commission Act, and Teacher service commission code of conduct, Teacher Service Commission Circulars and other related models that address sexual abuse of girls in schools.
  • Judiciary: This module will seek to sensitize and train the judicial officers including prosecutors who are responsible for prosecuting cases of violence against women and girls. This will involve training on laws and procedure necessary for prosecuting successful cases, drafting of charges and strategies for prosecution as outlined in the Sexual Offences Act, PADV Act 2015 etc. 

Scope of work

The consultant is expected to undertake the following tasks:

  • Reviewing existing SOPs, Ethical Guideline and GBV referral Protocols and other related documents and mechanisms from survivor centric approach in line with the international commitment/standards
  • Familiarize with existing mechanism for capacity building to address GBV at National and County level.
  • Conduct desk-based research on gender responsive survivor centred service providers standard operating procedures, based on global and regional
  • Adapt/develop service providers’ manual integrating SOPs in the training manual with relevant reference materials.
  • Develop and adapt training materials for service providers.
  • Simplify the training modules into pocket-size booklets suitable for training and distributing to the various cohorts.
  • Pre-test and conduct validation workshop with heads of departments of the various service providers and relevant stakeholders.
  • Submit completion report with other developed documents

Required Skills and Experience of individual

The capacity development experts/trainer will be required who has qualification and experience as follows:

  • Advanced university degree in sociology, gender social work or other social sciences, public/community health, or related field with minimum of 5 years of relevant professional experience
  • Demonstrated experience in the development of designing training, developing manual and solid understanding of adult learning principals.
  • Prior training in gender and GBV issues and their application in development settings.
  • Experience in designing, facilitating participatory training and workshop for diverse groups
  • Familiarity with international standards, policies and tools related to GBV including GBV Guidelines, protocols.
  • Knowledge and experience of essential service package and other case handling approaches from GBV survivor centric approach.
  • Excellent interpersonal, problem-solving and team skills, and the ability to work with a range of stakeholders to effectively negotiate and build consensus to achieve constructive outputs
  • Fully proficient in the following software applications: Word, Excel, and Power point.
  • Experience working with the Government system would be an asset.
  • Experience in GBV /violence against women & children training and developing gender responsive and survivor centred training manual, materials would be an asset.

Proposed Time 

The total estimated days for consultancy service is 20 days.

Mode of Application

 Applicants should submit Technical and Financial proposals electronically in PDF format with subject line clearly marked “Consultancy for Manual Development” on or before 18th June 2019 via email to

All applicants should include the following:

  • Cover letter
  • Technical proposal: The technical proposal should include;
  1. Brief explanation about the lead and associate consultants with particular emphasis on previous experience in this kind of work
  2. Understanding of TOR and the task to be accomplished
  3. proposed methodology
  4. draft work/implementation plan
  • Copies of reports of previous work conducted.
  • A written submission on understanding of TOR, methodology / approach the consultant will use; time and time-bound activity schedule, financial issues.
  • Organizational (if it is a company applying) or personal capacity statement (if it is an individual)
  • Resume and references.