August 16 2019 0Comment

Consultancy: Training Manual for Legal Aid Service Provision

Terms of Reference.

To develop a Training Manual for Legal Aid Service Provision by students/lawyers joining the pro bono scheme to provide Legal Aid


Centre for Rights Education and Awareness (CREAW) is a national feminist women’s right Non-Governmental Organization (NGO). Our focus has consistently set women and girl’s rights at the center of everything we do. CREAW uses bold, innovative and holistic interventions for the realization of women and girl’s rights. Our programs have over the years focused on challenging practices that undermine equity, equality, and constitutionalism; promoting women’s participation in decision making; and deepening the ideology and philosophy of women’s empowerment. We also support movement building to advance the agenda for social transformation, besides preventing, mitigating and responding to Violence against Women and Girls (VAWG).


Access to justice is a right for every Kenyan provided for under the Constitution and expanded in the Legal Aid Act. CREAW’s Access to Justice Program has provided legal aid services for women and girls in Kibera for more than 10 years. As a scale up to this and with support from UNDP/ Amkeni Wakenya, CREAW aims to increase access to justice and legal aid for poor and vulnerable women in informal settlements of Nairobi in line with human rights standards, the Constitution of Kenya and the Legal Aid Act by 2021 through the Linda Haki Project.

In order to achieve this, we intend to train students from various universities to form part of a pro bono scheme that will offer legal aid services to communities from Makadara, Kamukunji and Kibera sub-counties within Nairobi with a focus on poor and vulnerable women and girls.

Purpose of the Consultancy

Through the Linda Haki Project, CREAW intends to catalyze the implementation of the Legal Aid Act and contribute to the development of a sustainable framework for provision of Legal Aid under the National Action Plan for Legal Aid (2017- 2022) at  the National and county levels.

To develop a Training Manual for the Law students on Legal Aid Service Provision that will be able to:

  • To capacity build the students to efficiently and responsively handle cases of gender violence against women and girls, while taking cognizance of the available resources and referrals.
  • To equip the students with skills in providing timely and quality survivor centered legal aid service by using a human rights based approach.
  • Take cognizant of other legal challenges prevalent among citizens from low income areas and how the students ought to address the same whenever they arise. These include issues of housing, forced evictions, extra judicial killings, landlord-tenant conflict, employment/labour relations and land law.

The Training Manual to be developed shall include modules on the following areas;

  • Introductory: Preparatory requirements for the trainings, training approaches/methodology in carrying out the training.
  • Gender and Child protection Legal framework: Highlighting the existing legal and policy framework in place on ending gender based violence against women and children in Kenya.
  • Family Law: The module will cover the common challenges that surface in families including divorce, separation, matrimonial causes, child support and succession.
  • Alternative Dispute Resolution: Inform students on various alternative justice systems. How they can conduct mediation on simple cases taking into account their setting and resources available in the community centers.
  • Referral Pathways: This module will enlighten the students on how to effectively refer clients who have pertinent legal issues that are beyond CREAW’s mandate of Violence Againt Women, and that may need further legal intervention. The service providers will include relevant tribunals, government institutions and CSOs.
  • Client Care: This module will seek to sensitize students on survivor-centered responsive  service provision and trauma informed care for clients of GBV,  principles of professional ethics, confidentiality
  • Documentation : The module will encompass how to record all cases attended to in line with CREAW’s existing procedures and requirements

Scope of work

The consultant is expected to undertake the following tasks:

  • Review existing Training manuals on Legal Aid  from survivor centric approach in line with the Legal Aid Act, the National Action Plan on Legal Aid and  international standards
  • Develop training modules with a human rights based approach to legal aid service provision in low income areas within a city setting.
  • Adapt a harmonized Selection Criteria for students considering what already exists within the individual Universities partnering in the Project.
  • Develop and adapt documentation materials currently used for Client service Provision by CREAW.
  • Simplify the training modules into pocket-size booklets suitable for training and distribution to the various cohorts.
  • Pre-test and conduct validation workshop with the University Faculty Coordinators of Legal aid Clinics and CREAW focal persons.
  • Submit completion report with other developed documents

Required Skills and Experience of individual

The capacity development experts/trainer will be required who has qualification and experience as follows:

  • Masters degree in Law with minimum of 7 years of relevant professional experience
  • Demonstrated experience in the development of designing training, developing manual and solid understanding of adult learning principles.
  • Prior training in gender and GBV issues and their application in development settings.
  • Experience in designing, facilitating participatory training and workshop for students on legal aid.
  • Familiarity with international standards, policies and tools related to legal aid response to GBV.
  • Knowledge and experience of essential service package and other case handling approaches from GBV survivor centric approach.
  • Excellent interpersonal, problem-solving and team skills, and the ability to work with a range of stakeholders to effectively negotiate and build consensus to achieve constructive outputs
  • Fully proficient in the following software applications: Word, Excel, and Power point.
  • Experience working with the Government system would be an asset.
  • Experience in GBV /violence against women & children training and developing gender responsive and survivor centered training manual, materials will be an added advantage.

Proposed Time 

The total estimated days for consultancy service is 15 days.

Mode of Application

 Applicants should submit Technical and Financial proposals electronically in PDF format with subject line clearly marked “Consultancy for Manual Development” on or before 30th August 2019 via email to

All applicants should include the following:

  • Cover letter
  • Technical proposal: The technical proposal should include;
  1. Brief explanation about the consultants with particular emphasis on previous experience in this kind of work
  2. Understanding of TOR and the task to be accomplished
  3. Proposed methodology
  4. Draft work/Implementation plan
  • Copies of reports of previous work conducted.
  • A written submission on understanding of TOR, methodology / approach the consultant will use; time and time-bound activity schedule, financial issues.
  • Organizational Capacity statement (if a company) or personal capacity statement (if  an individual)

Resume and references.